Frequently Asked Questions

When I start SNV I get a message that says "Java not found. See readme."

SNV is a Java language program and requires that a Java Virtual Machine (JVM) be installed on your computer. The SNV installation disk ships with installers for JVMs for Windows and Linux machines. See the jre subdirectory on the installation disk. Use the appropriate installer to install a JVM on your computer. Modern Macintosh computers come with a JVM pre-installed.

What do I do when SNV asks me to enter my license key?

You should have received an email containing your license key. Copy it from the email (Edit/Copy or Control-C on Windows machines) and paste it (Control-V on Windows machines) into the SNV dialog box. These license keys are not designed for humans to be able to type in - you will be much more successful with cut and paste.

If you are completely unable to get copy and paste to work, you can attempt to type the key in by hand or you can email howard@sci1.com for a workaround.

Do I have to enter my license key everytime I run SNV?

No, SNV remembers the license key after the first time.

Help! I lost my license key!

No problem. Simply email howard@sci1.com and ask to be sent another copy.

How do I get help for SNV?

SNV ships with an online manual. On the menu bar, select Select Help: Help for Shield Nickel Viewer. A browser window should open with the manual.

How do I make SNV do something interesting without reading the manual?

When SNV starts up, you see a scrollable list of varieties, one per row. Left double-click any row to see photographs of that variety. Right single-click any row to see expanded information about the entry.

For those with single button mice, the equivalent of the right single-click can be performed with a single-click followed by a single-click on the box to the left labelled Show Coin.

What do the abbreviations used in the Comments field mean?

Description of the contents of the Comments field may be found in the online manual. Open the online manual, and on the menu selections at the left, choose the one that says Comments Field. The comments are encoded to allow easy searching. As an example, to locate all minor 1872 DDOs, bring up the Filter dialog, select 1872 for the year, and type the word minor into the "Search Comments" box. Click Ok and you are presented with a list of minor 1872 DDOs.

What do hub designations in the Obverse and Reverse columns (like notched arrow) mean?

The basic shield nickel design went through several iterations - one major change (removal of the reverse rays) and several minor changes. The hub designations tell you which design hubs were used for the variety in question, and can be an aid to attributions. In the online manual, in the menu section that says References (Links), there is a link to a complete discussion of shield nickel hubs.

How do I get updates for SNV?

On the menu bar, click on Online:D/L Updates. This will automatically update SNV data files. Do note that downloading new data files is a lengthy operation and should only be attempted if you have a broadband internet connection - it will just take too long if you use dial-up. Dial-up users may obtain updates on CD for a small fee to cover expenses.

Program updates (including manual updates) are distributed by downloading a new program installer. You will receive an email message when new program updates are available, including a link to the installer.

How do I copy SNV data from CD or DVD to my hard disk to improve the speed with which the pictures load?

First, make sure you have enough room on your hard disk. In the initial release, SNV data files occupy a little more than 2 GB (gigabytes) of space. Computers sold in the last couple years should have much more space than necessary. Then, follow the steps below. These steps are for Windows machines, but it should be fairly obvious what the proper equivalents are on other platforms.

  1. Make sure SNV is not running.
  2. Choose a place on your hard disk to which the files will be copied. As a suggestion, copy the files to the installation directory of SNV (on Windows machines, this is C:\Program Files\SNV by default).
  3. Open My Computer and navigate to the directory chosen in step 2.
  4. Open My Computer again, and navigate to your CDRom or DVD drive.
  5. Drag the directory snvdata from the CDRom/DVD drive to the target directory. If you are installing from CDRom, you will need to perform this step four times, changing SNV CDs each time to copy all of the data.

Start SNV. Choose File: Preferences. Locate the field labelled Browse: CD Directory. Erase the contents of the field. Locate the field labelled Browse: Data Directories. Add the directory to which you copied the SNV data to the list of directories already present, making sure that the new entry is the last entry in the list. If you followed the suggestion to copy the data to the SNV installation directory, then the correct entry to add to the list is period backslash snvdata, like this:

.\snvdata

Help! The Windows Taskbar is covering up the bottom of my SNV Windows!

SNV uses fixed size windows in one of two sizes, either 1024x768 or 800x600. If your screen resolution is greater than or equal to 1024x768, SNV by default will use a 1024x768 window.

If your screen resolution is exactly 1024x768 or 800x600, then SNV needs the entire display area to run. You should set your Windows Taskbar to "AutoHide".

If your screen resolution is exactly 1024x768 and you do not want to set your Windows Taskbar to "AutoHide", one of the following solutions may help you:
    1. Use File / Preferences to change SNV's resolution to 800x600. This will force SNV to use a small window on your 1024x768 screen. The disadvantage is that all of your SNV photos will be smaller.
    2. Try changing your screen resolution (right click on the desktop and select "Properties") to 1280x1024. The higher resolution is comfortable for most people on 19 inch monitors or bigger.

If your screen resolution is exactly 800x600 and you are unwilling to increase it to 1024x768, then setting your Windows Taskbar to "AutoHide" is the only solution.

How do I uninstall SNV?

SNV is too much fun - why would you want to uninstall it? On Windows to uninstall SNV go to Start / Control Panel / Add or Remove Programs. Select SNV from the list of uninstallable programs.

On platforms other than Windows you can simply delete the installation directory for SNV.